Many have described retiring Riverina MP Kay Hull and her efforts. It's been said that she knocked back promotion from the backbench so she could focus on the needs of the Riverina. Charles Sturt University Vice-Chancellor Ian Goulter described her as like a terrier when he opened a veterinary lab named after her.
Anyway, I was particularly impressed with how she handled a request from my mum to transport cutlery from Canberra to Leeton.